As I was working the counter Friday night, and the Volcanic Sundae Guy came in, and another customer ordered ice cream for her dog, I suddenly realized… I HAVE TOTALLY NEGLECTED THIS BLOG!
I guess it would be polite to give everyone an update on the status of my life. Newport Creamery is no longer my only job, as I’ve recently been hired as a substitute teacher in the city of New Bedford, MA. I’ve been going at it for about a month now, and I’m enjoying it much more than I expected (sometimes I wish I could blog about that job too!). It’s opening up many new opportunities and possibilities for me, and I’m looking at this sudden change of course as a sign of good things to come. Needless to say, NPC is now my weekend job, but I will still try to leave good stories on here whenever possible!
Anyway, when the Volcanic Sundae Guy re-entered my life Friday night, I knew in my gut that I needed to keep this site going.
I slowly got into the habit of letting my guard down around him, but after a long spurt of not working weekends, and now a prolonged period of only working one or two shifts a week, he’s changed his “regular” order (not gonna lie, I don’t even remember what his regular order was this past summer).
He now gets fudge ON THE BOTTOM of the cup. Since it was a Super Sundae, I figured two ladles’ worth would be ok. When I asked him, he said, “No way, that’s way too much!” (even though he’s technically paying for three toppings and usually only gets two) “Give me three-quarters of a ladle.”
I seriously can’t imagine someone being any more specific than that. But he was far from finished. After I put in just two of his four (“good”) scoops of ice cream, he stopped me because he wanted, “just a couple of strawberries” in the middle, then the rest of the ice cream, then more strawberries.
We are way too nice to this guy if he feels he can walk in and be this bossy. But it’s too late to turn the other cheek now! Even if we ever did upset him, I know he would come back anyway. He loves getting his ass kissed.
I also had an older woman come in later that night to order a coffee frappe. So, naturally I asked if she wanted two, three, or four scoops. And she was stumped, which sometimes happens when you answer a customer’s question with another question. But this woman looked like she was victimized by the difficulty of the question. So I threw in part two of the frappe spiel. “It depends how thick you want it.”
She was still confused, until she finally said, “Can you recall back to a time when they didn’t offer a choice of how many scoops? How many did you put in it then?” Ok lady, I’ve officially been checkmated. You win in the weird questions competition.
At that point, I just wanted her to leave, so I told her most people prefer two scoops just so I wouldn’t have to go any further down her road of pointless inquiry (and also so she wouldn’t think I was trying to rip her off. I expected the worst after a retort like that).
However, she was not the worst indecisive customer I’ve had to deal with. One time a few summers back, I had someone at the counter who literally had no idea what she wanted. She came up to the counter and asked, “What’s good here?” Being the good employee I am, I responded, “Everything!” She wasn’t amused. It was around lunchtime, and she said she wanted food rather than ice cream, so I handed her a lunch/dinner menu.
She asked me again, “What do you recommend here?” So, thinking off the top of my head (I was a newbie at the time), I told her that our burgers were a pretty popular food item (considering that’s usually what people order while I’m at carry-out).
She acted like maybe I helped her out, but a minute or so later a manager came by, and she caught her attention and asked her, “Are the burgers good here?” Ouch. Way to not trust me, I’m doing my best! L After all that headache, she ended up just settling for a tuna sandwich. Whatever.